Booking Terms and Conditions
By submitting the deposit payment to Imperial Expedition LLC, you acknowledge and agree to read all correspondence, materials, and trip information provided by Imperial Expedition LLC. You also agree to be bound by the terms and conditions outlined in these materials and as provided herein by Imperial Expedition LLC. As a trip participant, it is mandatory for you to complete the trip application, medical forms, and the Release of Liability and Assumption of All Risk Agreement. For strenuous trips or if you have pre-existing medical conditions or take medications, a physician's statement with comments and a physician's signature on the second page of the medical form is required.
If you have any medical or psychological conditions, it is crucial that you inform us well in advance of your departure. This allows us to make additional arrangements, if necessary. The trip leaders retain the right to disqualify any participant during the trip if they determine that the participant is mentally or physically incapable of continuing or if the participant's continued participation jeopardizes the safety of the group or themselves. Refunds are not provided under such circumstances.
Please be aware that Imperial Expedition LLC is not a medical facility, and therefore, we bear no responsibility regarding medical advice, medications, or inoculations deemed necessary for your safe participation. In remote areas, access to hospital facilities may be limited, and evacuation or rescue operations can be protracted, challenging, and expensive. Imperial Expedition LLC assumes no liability regarding the provision of medical care. By signing the Release of Liability and Assumption of All Risk Agreement, you agree to bear the costs associated with emergency evacuation and emergency medical care.
Your participation in this trip entails certain obligations to Imperial Expedition LLC and other trip members. It is your responsibility to understand the conditions implied in the Imperial Expedition LLC trip grading system. With the assistance of Imperial Expedition LLC staff, you must select a trip appropriate to your interests and abilities. Additionally, you must familiarize yourself with the trip itinerary and preparation materials provided by Imperial Expedition LLC. You must bring the recommended gear and clothing as advised by Imperial Expedition LLC staff. It is your responsibility to obtain all necessary visas for travel. Maintaining considerate standards of personal hygiene to reduce the risk of contracting diseases is essential. You must also exhibit considerate social behavior towards other trip participants, respecting their habits and mannerisms. Act in an appropriate and courteous manner, adhering to the customs of the countries you visit. Respect the countries in which you are traveling by using environmentally safe products, staying on established routes or trails, and refraining from littering. Imperial Expedition LLC reserves the right to decline, reject, or detain any tour participant whose behavior, health, or mental condition impedes the operation of the trip.
Our Legal Limitations - Please Read Carefully
Imperial Expedition LLC may engage independent contractors to provide transportation, guide services, and other related travel services. We assume no responsibility, however caused, for injury, loss, or damage to person or property in connection with any service provided by an independent contractor or resulting directly from acts of God, unavoidable accidents, detention, annoyance, terrorism, theft, pilferage, chance occurrence, civil disturbances, government restrictions or regulations, strikes, political demonstrations, delays, and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, discrepancies, or changes in transit or hotel services over which we have no control. We reserve the right to make reasonable changes to the itinerary deemed advisable for the comfort, safety, and well-being of our trip members. By paying the deposit to Imperial Expedition LLC, you agree to be bound by these terms and conditions.
To secure your booking for the trip organized by Imperial Expedition LLC, the following payment terms apply:
- Deposit: At the time of booking, you are required to pay a deposit of US$1000 per person.
- Balance Payment: The remaining balance of the trip cost must be paid at least 90 days (150 days for Expedition) before the scheduled departure date. In certain cases, full payment may be required more than 90 days before departure, as requested by airlines or other service providers who require full payment upon booking.
Please ensure that you make the payment within the specified timeframe to confirm your reservation.
The following cancellation fee schedule applies to all trips organized by Imperial Expedition LLC:
90 days or more prior to departure: Full refund of the total trip cost or deposit.
Between 60 and fewer than 90 days prior to departure: Forfeit 20% of the total trip cost.
Between 30 and fewer than 60 days prior to departure: Forfeit 50% of the total trip cost.
Within 15 days or fewer prior to departure: No refund will be provided.
If We Cancel a Trip
Imperial Expedition LLC reserves the right to cancel a trip due to chance occurrences, unavoidable accidents, or any other circumstances beyond our control. We also reserve the right to cancel any trip if the number of sign-ups is insufficient to make the trip economically feasible for us to operate. In such cases, a full refund of the land cost will be provided. However, Imperial Expedition LLC is not responsible for additional expenses you may have incurred in preparing for this trip (e.g., airline tickets, visa fees, gear, or medical expenses).
Passport, Visa, and Immigration Requirements:
It is your responsibility to ensure that you comply with all passport, visa and immigration requirements for your trip. Please verify these requirements with the relevant Embassies and/or Consulates before your departure. Imperial Expedition LLC does not accept any responsibility if you are unable to travel due to non-compliance with these requirements.
For certain trips, special permits may be required, and we will need your passport details before confirming your booking. If you renew your passport after making the booking, you may be required to carry your old passport to maintain the validity of the permit.